- AEDC’s new metering strategy ensures accurate billing based on actual energy consumption, eliminating the uncertainty of estimated bills and allowing for better energy usage management.
- The streamlined process for obtaining and installing meters promises faster service, with installations completed within ten working days of payment.
The Abuja Electricity Distribution Company (AEDC) is excited to announce a significant improvement in its metering strategy, designed to serve its customers better and address the metering gap. The updated plan is tailored to meet these needs, whether the goal is to eliminate estimated billing or gain better control over energy use. Customers can now visit any AEDC business district office to simplify obtaining a meter. At any location, dedicated Customer Experience staff will assist with registration and generate an invoice for the meter of their choice.
How to Obtain a New Meter with AEDC: A Step-by-Step Guide
1. Visit a Business District Office
You can walk into any of the business district offices to initiate your meter request. The Customer Experience staff will guide you through the process.
2. Registration and Invoice Generation
The team handles registration and generates an invoice for the meter of your choice.
3. Payment and Upload
Once payments are made, the evidence of your payment will be uploaded into the Metering App. This digital step facilitates real-time tracking and processing.
4. Payment Confirmation and Scheduling
Regulatory standards will install the meter within ten days from the payment date.
AEDC’s new metering process offers several benefits, including accurate billing and improved energy consumption management. Transitioning from estimated to metered billing can ensure that you only pay for the energy you use, giving greater control over your consumption. The streamlined process for obtaining and installing meters enhances service efficiency, supports energy savings, and aligns with regulatory standards. This new approach will provide a more reliable, efficient, and customer-focused service, empowering management.