- EKEDC pledged millions of naira in infrastructure upgrades and warned communities against energy theft and unsafe electrical practices.
- IBEDC announced plans to expand embedded generation and digital monitoring to improve reliability for business customers.
Eko Electricity Distribution Company (EKEDC) has urged customers, communities, and stakeholders to help curb energy theft and vandalism across its network. The company warns that such crimes undermine electricity distribution and national development.
At the Agbara Customer Engagement Forum held on Thursday, October 9, 2025, in Lagos, EKEDC’s Acting Managing Director, Mrs. Rekhiat Momoh, represented by Head of Customer Experience Iyiola Ezichi, said the company was strengthening dialogue with customers to address complaints over delayed meter installations, overloaded transformers, and overbilling.
Furthermore, Momoh emphasised EKEDC’s zero-tolerance policy on energy crimes, urging residents to report perpetrators in line with the “see something, say something” principle. She also cautioned against hiring unqualified electricians and building under power lines, stressing that such actions endanger lives and service reliability.
“Our investment in modern infrastructure is ongoing, and we are committed to achieving daily uninterrupted power,” she said.
Meanwhile, Ibadan Electricity Distribution Company (IBEDC) said it would explore embedded generation and alternative energy partnerships to stabilise supply, especially for industrial clusters.
Managing Director Francis Agoha told customers during a breakfast meeting in Ibadan that the plan would reduce dependence on the national grid. “Collaboration is the bridge to improvement,” he said, adding that the firm had deployed digital systems for near real-time supply monitoring and faster fault detection.
Agoha said each Maximum Demand customer now has a dedicated relationship manager for faster issue resolution and proactive engagement. He described the meeting, part of Customer Service Week 2025, as a platform for co-creating practical solutions to Nigeria’s persistent power challenges.