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ECG warns consumers of fraudulent activities
- Says mobile money payment for electricity is fraudulent
- Fraudsters on the increase
The Electricity Company of Ghana (ECG) has issued a statement cautioning its customers on the payment for electricity services through mobile money platforms. In the statement, the ECG says it will never demand payment for electricity services on mobile platforms.
The ECG noted the mode of operation of fraudsters who demand payment for service connection and electricity bills through mobile money transactions.
”..apart from customers personally initiating transactions through ECG Power (Mobile App or shortcode *226#), ECG will not demand payments for services through mobile money”, the statement read.
“Customers are strongly advised to make payments for all ECG-related services to ECG cashiers and obtain receipts accordingly”, the statement read.