- ISERC received 242 complaints and resolved 115 between July 2024 and September 2025, mostly on billing and meter issues.
- Officials and experts emphasised the need to transition to renewable energy to enhance sustainability, economic growth, and electricity access in Imo State.
The Imo Electricity Regulatory Commission (ISERC) said on Thursday, October 23, that between July 2024 and September 2025, it received 242 complaints and resolved 115 cases.
Chairman Bede Opara spoke at the 2025 World Energy Day in Owerri, themed “Transitioning to Cleaner and More Sustainable Energy Sources.” He said most complaints involved billing and meter availability, and noted that service providers resolved additional cases while some complainants withdrew their grievances.
Opara urged consumers to report discrepancies and stressed that ISERC ensures neither consumers nor providers shortchange each other. He said the commission strives to maintain a commercially viable, sustainable, and reliable electricity market and supports renewable energy initiatives such as solar and wind.
Governor Hope Uzodimma earned praise for his leadership. In addition, lawmaker Kelechi Offurum credited the partnership between the legislature and executive for creating ISERC and pledged ongoing legislative support to expand electricity access and renewable energy development.
NGO leader Dr Victoria Ibezim-Ohaeri encouraged ISERC to leverage Imo’s gas deposits and renewable resources to boost the economy and create jobs. Energy expert Prof. Sabbas Asoegwu called for integrating solar, biomass, and small hydropower to close Nigeria’s electricity gap.