Improving Mini-Grid Customers’ Service Delivery

The mini-grid market in Nigeria has increased considerably over the past decade. About 38 solar PV…

NIGERIA: BEDC Receives 459,000 Consumer Complaints as of November 2021

FCCPC hosts consumer complaints forum with BEDC The MacArthur Foundation sponsored the event BEDC urged to…

NIGERIA: ₦70.9 Billion Owed to Ikeja Electric by Customers

  Customers owe Ikeja Electric ₦70.9 billion MDAs account for the bulk of the electricity debt…

How to Channel your Electricity Complaints

Electricity customers are often at crossroads when faced with problems related to the electric power they…

NIGERIA: Consumer Complaints on the Increase – FCCPC

Consumers complaints on the increase say FCCPC DisCos attitude to consumers, careless Consumers will resist paying…

NIGERIA: Customers Complain of Poor Supply from IBEDC

Customers of IBEDC complain of poor supply Allegedly receive only five hours of supply daily Residents…

Customer Connection and Disconnection Procedures

Have you ever returned home after a hard day at work to find you have been…

Rights and Responsibilities of an Electricity Customer

There is an absolute need to know your rights and responsibilities as a DisCo customer. The…

Ikeja Electric Customers Complain of Failed Recharge Tokens

Customers complain of failed recharge tokens Unable to recharge meters Complaints have not been resolved by…

Nigeria’s Electricity Market Faces ₦151.30 Billion Deficit in 2023

The Nigerian Electricity Regulatory Commission (NERC) has reported a total deficit of ₦151.30 billion in Nigeria’s…