BEDC develops a discount scheme for customers Customers to repay debt between 6-60 months depending on…
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SOUTH AFRICA: NERSA Approves Tariff Increase for Eskom Customers
NERSA approves 15.06% tariff increase for Eskom customers Municipalities to announce individual tariff increments Economists warn…
NIGERIA: EEDC Kicks Off Discount Program for Residential and Commercial Customers
EEDC encourages customers to pay outstanding bills Offers a 30% discount on arrears The program is…
EKEDC Pleads With Customers on Illegal Connections and Bills
EKEDC pleads with customers on illegal connections Warns there will be consequences if caught Asks that…
Ikeja Electric Customers Complain of Failed Recharge Tokens
Customers complain of failed recharge tokens Unable to recharge meters Complaints have not been resolved by…
Estimated Billing – Ikeja DisCo and Customers at War
Customers have complained of outrageous billings This is despite the NERC order suspending estimated billing NERC…
Enugu DisCo Warns Customers against Fraudsters
EEDC has warned its customers against fraudulent meter sales Fraudsters allegedly representing EEDC are charging its…
Disconnect Customers Who Reject Meters – NERC to DisCos
NERC orders DisCos to disconnect customers who reject meters Chairman James Momoh made this known yesterday…
Eskom Marks 170 Days Without Load Shedding During Fourways Maintenance
Residents are advised to treat all electrical appliances as live during a scheduled outage, as Eskom…
UK OVO to Pay Nearly £2.4m for Customer Complaint Failures
One of the UK’s largest energy companies, OVO, is to pay £2.37m in compensation for customer…