- Citizens Advice, a UK consumer protection organisation, has reported that energy infrastructure operators in the country enjoyed windfall profits paid for by consumers, all thanks to a wrong formula.
- The watchdog urged energy network operators to use the money to support energy-poor households and write off their debt.
Citizens Advice, a UK consumer protection organisation, has reported that energy infrastructure operators in the country enjoyed windfall profits paid for by consumers, all thanks to a wrong formula for calculating their returns, as devised by market regulator Ofgem.
According to the consumer protection watchdog, energy network operators in the UK saw their profits swell by an excessive 4 billion pounds, or $5 billion, over the last four years while a growing number of households struggled to pay their energy bills.
The problem stemmed from Ofgem’s formula setting the limits on how much energy network operators can spend on their operations and how much they can charge end-consumers in order to cover these costs and make a profit. The formula assumed what appeared to be significantly higher borrowing costs than what these companies actually incurred, according to Citizens Advice. The reason was that Ofgem assumed their loan terms were tied to inflation while in fact the borrowing costs of most operators were flat.
The consumer protection body said it had warned Ofgem about the flaw in its formula as early as 2020, noting that, “Energy network firms are monopoly companies with no competitors, so people rely on Ofgem to set fair network charges through ‘price control’ regulation. These charges are then added to people’s bills.”
The watchdog went on to urge energy network operators to use the money to support energy-poor households and write off their debt because, it said, “This is a genuine windfall profit, and, as customers are already funding grid investment through their bills, it won’t be used to upgrade infrastructure.”
In response, Ofgem said that it would adjust its formula for calculating the returns due to energy network operators, blaming the problem on “extraordinary levels of inflation”, as quoted by the Financial Times.
“We decided to adjust our price controls going forward so that such inflation shocks do not lead to any excessive financial overperformance,” a spokesperson for the regulator said, adding that, “We have also made clear that network companies can and should use the temporary effect of higher inflation to strengthen their balance sheets to benefit consumers and support those who need it most.”